A Rare Look Inside the Operations Command Center

Dispatcher Trisha Nako Harris says it best: The crew in the Operations Command Center takes multitasking to the 10th degree.

Drivers call dispatch whenever they need help. Dispatchers, in turn, use sophisticated tools (so many screens!) and excellent judgment to coordinate the support effort.

Impressive, right? Now imagine what the job is like during snow and ice! Suffice it to say we’re really grateful for our hardworking dispatchers.

Brian Lum

Brian Lum

I'm TriMet's Web & Social Media Specialist. I'm here to help tell our story, and to share the interesting things I find along the way. When I'm not here, you'll find me out riding my bike and taking pictures.

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How You Can Say Thanks on Transit Driver Appreciation Day

Around here, we say “thank you” to our bus driver. It’s a thing.

Yes, Portlanders are often mocked for being agonizingly polite, but in this case it makes sense — we say thanks to the people who make our coffee and serve our food, so why wouldn’t we say it to the people who drive us around? Wouldn’t it be weirder to not say thanks?

So in recognition of Transit Driver Appreciation Day (normally March 18, but we’re celebrating a day early because that’s a Saturday), we want to show our operators how small gestures can really add up.

Here’s how it works: You can leave a thank-you note for your driver(s) at trimet.org/tdad. Maybe you have a regular driver you’re especially thankful for, or perhaps you want to call them all out.

Your note will join hundreds of others, which will be broadcast on screens throughout the operator report rooms — putting your message right in front of the people it means the most to.

Leave a thank-you note for your driver

Bus and rail drivers make a tough job look easy, day-in and day-out. Let’s show them how much they mean to us.

Brian Lum

Brian Lum

I'm TriMet's Web & Social Media Specialist. I'm here to help tell our story, and to share the interesting things I find along the way. When I'm not here, you'll find me out riding my bike and taking pictures.

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The Driver That Saved a Family From a Burning House

Justin Clemens had just stopped for coffee on his way into work when he noticed something — six-foot flames coming from the chimney of a house he was passing by.

To hear him tell the story, saving the family that was asleep inside was a normal thing to do. He’s pretty humble. But make no mistake: Justin’s a hero.

Justin says he was meant to go down that street that morning. We’re glad he did.

Brian Lum

Brian Lum

I'm TriMet's Web & Social Media Specialist. I'm here to help tell our story, and to share the interesting things I find along the way. When I'm not here, you'll find me out riding my bike and taking pictures.

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VIDEO: How Light Rail Could Keep the Southwest Corridor Moving

The communities in the Southwest Corridor are no longer sleepy suburbs, with the traffic to prove it. As these cities continue to grow, light rail could play a huge part in keeping everyone moving.

Learn more at swcorridorplan.org.

Brian Lum

Brian Lum

I'm TriMet's Web & Social Media Specialist. I'm here to help tell our story, and to share the interesting things I find along the way. When I'm not here, you'll find me out riding my bike and taking pictures.

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February on Instagram: Lightening Up

The February Fakeout didn’t really show up this year, but there was plenty to distract us from the record rain — starting with the dazzling displays at the Portland Winter Light Festival. Elsewhere, neon signs, fiery sunsets and a living statue caught our eye.

Follow @ridetrimet on Instagram »

Finals has come to an end, this year is flying by! ✈️

A post shared by Joti Mangat (@jo.tii) on

Travel by tram

A post shared by Jacob Stollberg (@jacobstollberg) on

🍰

A post shared by Ryan Jennings (@rizzazle) on

Don’t Move…..

A post shared by Aus10 (@austinmarlia) on

What will we see in March? Be sure to tag @ridetrimet and #GoByTransit to share your ride!

Brian Lum

Brian Lum

I'm TriMet's Web & Social Media Specialist. I'm here to help tell our story, and to share the interesting things I find along the way. When I'm not here, you'll find me out riding my bike and taking pictures.

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The Hop Fastpass Beta Test Has Begun

Today we launched the public beta test of Hop Fastpass and, for the first time, riders have begun paying with a fare card on buses and at rail stations.

It’s a small step in some ways — there are only 250 people in the first group of testers, and not all of Hop’s features have been implemented — but it marks a significant shift in the way our region uses transit. Hop is a thoroughly modern system designed to make paying fare easier and more convenient. Smart features like Auto-Load and the ability to earn passes mean riders simply tap and go, with no need to think about which type of fare to buy, and a robust retail network and cash compatibility make Hop accessible to everyone.

As our beta testers put Hop through its paces, we’ll see how these benefits work in real life. We’re looking forward to their feedback, which will help us prioritize the improvements we want to make before Hop officially launches this summer.

If you’re curious (or jealous) and want to try Hop sooner, sign up for emails at myhopcard.com. We’ll be adding beta testers every couple weeks and rolling out new features like single-use tickets, compatibility with mobile wallets like Apple Pay and Android Pay, and the official Hop app.

Brian Lum

Brian Lum

I'm TriMet's Web & Social Media Specialist. I'm here to help tell our story, and to share the interesting things I find along the way. When I'm not here, you'll find me out riding my bike and taking pictures.

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