New bus ticket printers go into action July 1

New ticket printer on a bus

Starting Monday, July 1, riders will grab their ticket/transfer from the printer to the right of the fare box. (No more flimsy newsprint transfers!) Plus, all single-ride tickets will be valid for exactly 2 hours from the time of purchase.

By now, you’ve probably seen (and maybe even used) the new ticket printers mounted to the right of the fare boxes on TriMet buses. Those toaster-shaped boxes allow your operator to print out a 2-Hour Ticket or 1-Day Pass instantly by pressing a button on the dash, instead of manually punching and tearing a newsprint receipt.

We tested a few of the printers on lines 17 and 70 earlier this spring, and we got good feedback from both riders and operators. After making a few tweaks, we installed the printers on the rest of the fleet. Now, they’re ready for prime time.

So what does this mean for riders? For one, it takes the mystery out of getting a bus transfer, as all single-ride transfers are now valid for exactly 2 hours from the time of purchase—just like MAX and WES tickets. You can board any bus or train to complete your trip until the expiration time shown. (It’s OK if your ticket expires while you are on board.) 

The tickets are also easier to read and more durable than the flimsy newsprint transfers. They look like other TriMet tickets, with a foil security strip and the expiration time printed on the front.

Old newsprint bus transfer

Old newsprint bus transfer

The old transfer system required the operator to manually adjust a “cutter bar” to change the expiration time for transfers, and punch each one with the ticket type and day code. The time given varied depending on the day of the week and where you boarded in relation to the end of the route. The new ticket printers simplify and speed up this process, and allow us make all transfers consistent.

Do you have feedback about our new bus ticket printers? Let us know at trimet.org/feedback or call 503-238-RIDE (7433).

About Dave Whipple

I'm TriMet’s senior marketing communications coordinator in charge of interactive media. I manage online initiatives and help build useful and usable online tools for riders. I also moonlight as a musician in my spare time.