For Katrina, her phone is her fare, and she couldn’t be happier

Why I Ride - Katrina
Whenever I tell people that I don’t have a driver’s license they’re always shocked. And when I tell them that prior to moving to Portland from Arizona, I didn’t have a car, they ask in horror, “How did you get around?” My answer: I took the bus, of course! I tell them my infamous work commute consisted of four miles of cycling, plus an hour-long bus ride.

Living in Portland is a transit-taker’s dream, and it’s a huge part of why I moved here…

Thankfully, I now live in a dense urban environment where I have a myriad of transit options. As someone who doesn’t drive, it’s not just a luxury to have access to frequent bus or train service, it’s a necessity. Living in Portland is a transit-taker’s dream, and it’s a huge part of why I moved here for graduate school three years ago.

Needless to say, when the TriMet Mobile Ticketing app was released, I literally jumped from my seat to start the download. I admit that I was a late adopter from my “dumb phone” to an iPhone, but I quickly made the transition into total digital reliance.

Since that day, the ticketing app has been the perfect addition to my transit repertoire, alongside PDX Bus and Transitive. I said goodbye to having to keep track of paper stubs and of how many tickets I had left before having to buy the next pack. Not at a grocery store or near a transit stop? Not a problem!

For me, the best thing about the app is that it’s basically foolproof. Buying tickets is easy because it remembers my card information, so even if I realize at the last moment that my pass is up, I can buy another in minutes. Whenever I see the bus on the horizon, I simply load up my app and prepare to board.

With over 60,000 downloads, the app has proven to be intuitive and easy to understand. And, when using the app for the first time, a simple explanation guides you from the get-go.

My phone literally is my fare, and I couldn’t be a happier transit rider.

Katrina Johnston-Zimmerman is a recent master of Urban Studies graduate from Portland State University and prides herself on being a pedestrian in Portland. She is currently the project Intern at DHM Research and has a blog called Think Urban. 

Marisa Scheidegger

I'm TriMet's marketing communications coordinator. I write content for TriMet's web and social media, and customer-facing print materials. When I'm not working, I'm spending time with my husband and two incredibly bright and funny kids.

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