Say hello to Hop Fastpass

It’s great to have options — especially when it comes to transportation.

That’s why we designed Hop Fastpass™, the new electronic fare system arriving in 2017, with flexibility in mind. Hop Fastpass will work with a fare card, smartphone (using our app or services like Apple Pay, Android Pay and likely Samsung Pay) or your credit/debit card. Plus it can get you aboard TriMet, C-TRAN and Portland Streetcar. How’s that for choices?

Say hello to HopHop will make paying your fare easier, faster and more convenient!myhopcard.comHere’s how it’ll work:

Posted by TriMet on Thursday, September 24, 2015

 

How it will work
  1. Get Hop Fastpass. We’re expanding our retail network by leaps and bounds, so you’ll be able to find Hop cards at 500 neighborhood markets, grocery stores, convenience stores and pharmacies — just look in the gift card rack.
  2. Load value. You can add funds to your Hop Fastpass card anytime via myhopcard.com, using the smartphone app, at transit ticket offices or a participating retailer. Or just give us a call!
  3. Register your card (recommended). Sign up online or over the phone to get all the benefits of Hop Fastpass and to make sure your balance is protected in case you lose your card. You can even have funds auto-load when your balance is running low.
  4. Tap and go! Just touch your card to the Hop Fastpass reader on board the bus/Streetcar or at the MAX/WES platform, and you’re on your way!
We think you’ll love it

If you’ve ever used e-fare systems on transit in other cities, like ORCA in Washington or the Clipper Card in the Bay Area, you probably know about the benefits of going contactless. Once you’ve registered your Hop Fastpass card you’ll be able to manage your account and set up features like automatic reloading — a worry-free option that means your card won’t run out of fare.

Hop Fastpass can also save you money (especially if you’re a frequent rider). You’ll be able to pay your way toward a monthly pass, one ride at a time — if you commute more than 20 days that month (or fewer if you’re paying Youth or Honored Citizen fares), you’ll ride free until the next month, but you’ll never pay for rides you don’t use.

TriMet Tickets app users know about the luxury of going cash-free, which will continue with Hop Fastpass. (No more searching for exact change or crumpled paper tickets!) We’ll still accept cash on buses, MAX platform ticket machines and the Portland Streetcar — remember, it’s all about options.

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It’s for everyone

Regular riders might get the most out of Hop Fastpass, but there’s something in it for everyone. Features like lost-card protection mean your balance is safe even if your card goes missing, and automatic reloading will even benefit infrequent riders when they don’t have to worry about a low balance. Riders without bank accounts can use Hop, too, and manage their fare card using cash at the 500 stores in our retail network.

Used to getting a pass through work or school? Hop Fastpass cards will be available for employers and institutions, too.

By now you’ve probably started to think about how you’ll use Hop Fastpass, and you’ve probably got some questions. Head over to myhopcard.com to learn more about how it will work and sign up for email updates (especially if you’re interested in being a beta tester).

Chris Tucker

Chris Tucker

As Director of Revenue Operations, I lead our agency’s efforts to modernize our fare collection systems. My goal is to provide excellent and efficient service while maintaining reliable, easy-to-use equipment.

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