You Can Now Get Help on Twitter Every Day of the Week

That’s right. We’re now on Twitter from 7:30 a.m. to 5:30 p.m., seven days a week at @trimethelp.

We’ll still use @trimet for service alerts, information and promos, just like normal. We added the new handle so we could interact with riders and respond to more of your questions, comments, complaints and commendations. We can even help you plan a trip!

We’re also happy to announce that if you need Hop support, we’ve got you covered at @myhopcard.

(Note that Twitter still isn’t the place to report emergencies — tell your operator or call or text 911 if you need to report a dangerous situation, crime or suspicious activity.)

We won’t pretend this isn’t long overdue — but there’s no denying that it’s a huge step in the right direction. @ us if you agree.

Brian Lum

Brian Lum

I'm TriMet's Web & Social Media Coordinator. I'm here to help tell our story, and to share the interesting things I find along the way. When I'm not here, you'll find me out riding my bike and taking pictures.

More Posts