Author Archives: Jeremy Ferguson

About Jeremy Ferguson

I work in TriMet’s marketing department managing on-street customer information. I oversee the production and distribution of brochures and schedules, customer information displays at stops and stations, and electronic information display content.

6 ways you can help us stay on schedule

Posted by in Rider News on .

Want to help us keep things moving? These simple time-saving tips can really add up—and help us get you to your destination on time:

  • Riders boarding the busBe ready to board with exact change or a valid ticket, transfer receipt or pass.
  • Let other riders exit the vehicle before you board.
  • Don’t block the aisles or doorways. If you have a bag, bike or stroller, make sure it’s not in the way.
  • Use only one seat at a time.
  • Go with the flow. If standing, move as far as you can to the back of the vehicle so others can board faster. On the bus, exit through the rear door whenever possible.
  • Don’t hold the door open on MAX.

Thanks for your help, and thanks for riding!

“QR codes” coming to stops and stations

Posted by in Rider News, Trip Tools on .

An example of a QR code at a shelter.

Jeremy Ferguson is TriMet’s Customer Information Manager.

Soon, riders with smartphones will have one more way to get real-time arrival information when they’re out and about.

Last fall, we began posting barcodes (known as “QR” or “Quick Response” codes) at bus stops and rail stations.

If you have an internet-enabled smartphone, you can scan these codes to get real-time arrival information, schedules and an area map. You just need to install a free QR code reader app.

Our customer information team is rolling out QR codes gradually, at bus stops with shelters first. By September, all bus shelters with printed schedules will have them, as well as all MAX and WES stations.

Of course, you can always use m.trimet.org, our mobile website, to get real-time service information. Just like many of the apps in the TriMet App Center, it finds your current location automatically using your phone’s GPS feature. For everyone else with regular phones, you can call or text.

If you use QR codes at your stop or station, we want to know what you think and how it’s working for you. Email us at mobile@trimet.org with your feedback.

DISCUSS THIS ON FACEBOOK: Do you use QR codes? Will you use them to get arrival information?