All posts by Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

Now Available: Reduced Fares for Low-Income Riders

If you have trouble affording your TriMet fare, relief may be available.

Oregon residents who are 18 to 64 years old and have an income less than twice the federal poverty level can apply to ride for a lower fare. If approved, you will save 50% off a single ride or day pass, or 72% off a month pass.

Application is a three-step process. You’ll need to…

  1. Show that your income qualifies
  2. Apply in-person at one of our community partner locations
  3. Pick up your personalized Hop card from the TriMet Ticket Office at Pioneer Square

We’ll walk you through each step. Find out if you’re eligible and apply today.

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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Avoid Interstate Construction Traffic This Summer

Hearing the phrase “a good time to plan a vacation” about upcoming roadwork does not exactly inspire confidence in a smooth commute. But that is what’s being said about this summer’s I-84 and I-5 construction.

The projects, which run from July 8th through August 27th (with a brief early August break), will close three of the ramps that connect I-5 to I-84. Major traffic delays are expected for the length of the projects.

For many, MAX is going to be the best option for your commute. It may be crowded, but you won’t get bogged down in traffic. MAX Yellow Line is an alternative for I-5 in North Portland and the Blue, Green and Red lines can help you avoid I-84 (and parts of I-205).

Want to find the fastest way to work on TriMet? Plan your trip.

If don’t live near a MAX station, we have dozens of Park & Ride locations that provide free and easy parking near MAX stations.

Yellow Line riders have access to over 600 free parking spaces between the Expo Center and Delta Park/Vanport Park & Rides. Additionally, the Expo Center is allowing use of any other open spaces in its lot between July 8-20, July 25-August 6 and August 17-27, but a fee will apply for those.  

Red Line riders looking to avoid I-205 and I-84 have access to nearly 200 spaces at the Parkrose/Sumner Transit Center Park & Ride.

Blue Line riders have access to over 2,000 spaces at five Park & Rides between Cleveland Ave and Gateway Transit Center.

Similarly, Green Line riders have access to over 2,300 spaces at five Park & Rides between Clackamas Town Center and Gateway

Red, Blue and Green Line riders can also use the Gateway Transit Center Park & Ride’s nearly 700 spaces.

Many Park & Rides fill by 7-7:30 a.m. on a normal weekday, so we recommend arriving early.

See our full list of Park & Ride locations.

Buses will also provide a way through traffic during the roadwork. While they still may experience some delays, we’ve taken action to help keep them moving.

We’re anticipating significant delays approaching the Burnside Bridge during the ramp closure beginning July 25, so we’ve worked with the City of Portland to turn NE Davis between SE Sandy and SE Martin Luther King Jr Blvd into bus and local access only on July 26-27, July 30-31, August 1-3, and August 20-24 from 6-11 a.m.. This should help keep Line 12, 19 and 20 buses moving.

Also during the ramp closures that start on July 25th, we’ve worked to restrict parking for additional hours on SE Morrison between SE 12th and SE 6th Ave and SE Madison between SE 10th and SE 6th. This will allow our buses to use the BUS ONLY lanes for longer as they approach the Morrison and Hawthorne bridges.

We will also have additional buses waiting at transit centers that can be pulled into service in case buses start to fill and go into “Drop Off Only” during the ramp closures.

Throughout the summer, C-TRAN’s express service between Vancouver and Downtown Portland is a viable alternative to MAX Yellow Line. C-TRAN is anticipating delays due to the expect congestion. Visit c-tran.com for more.

No matter how you plan on commuting this summer, transit will likely be a better option than driving for many who will be impacted by the I-5 / I-84 construction work. Here are helpful links for your commute:

Want to find the fastest way to work on TriMet? Plan your trip.

Worried about potential delays? Check out service alerts for your line.

New to TriMet? Here’s all you need to know to pay your fare and ride.

 

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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Starting July 1: A Fairer Citation Process

A court record can affect your ability to get a job, rent a house or serve in the military. But until now, a TriMet fare evasion citation had to be resolved within the court system, in most cases leading to a court record. We didn’t think that was right – skipping fare is not a crime that should have life-long consequences – and we’ve done something about it.

Starting July 1, a new law gives us a 90-day window to resolve some citations directly with riders. If you are an adult and receive a citation only for fare evasion, you will now have the option to resolve the citation outside of the court system by paying a fine, performing community service or enrolling in a reduced fare program. If the citation was given in error, you can provide us with evidence and we’ll dismiss the citation.

Eligible citations will come in an envelope with instructions for settling your citation online or by phone.

If you don’t resolve your citation with TriMet within the 90-day window, your only option will be to resolve it in court, where the presumptive fine will be $175 and the maximum fine $250.

Here are your new options for resolving an eligible citation with TriMet:

Appeal your citation

If you can demonstrate you had the correct fare, you can request a written appeal online within 45 days of receiving your citation. If the citation is not dismissed, you’ll still have the option to resolve it with TriMet by paying a reduced fine, performing community service, or enrolling in a reduced fare program.

Pay a fine

You can pay your fine — and possibly a reduced fine — online, via check, or over the phone within 90 days from when your citation was issued:

1st offense: $75
2nd offense: $100
3rd offense: $150
4th offense and beyond: $175

Perform community service

Instead of paying a fine, you can perform community service at the Oregon Food Bank, Rebuilding Center, Free Geek or Oregon Humane Society within 90 days from when your citation was issued:

1st offense: 4 hours
2nd offense: 7 hours
3rd offense: 12 hours
4th offense and beyond: 15 hours

Enroll in a reduced fare program

If you qualify — either though income, age or disability — for our Honored Citizen fare and successfully sign up and load $10 on your personalized Honored Citizen Hop card within 90 days, your fine will be waived upon verification by TriMet.

Specific instructions will be provided with your citation. Not all citations are eligible for this program. 

Please note that penalties or this process could change over time and this page may not contain the most up-to-date information. Please read the instructions that come with your citation for the current penalties and process.   

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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Rolling Out Soon: Our Largest-Ever Bus Service Expansion

Our largest-ever expansion of bus service is officially a “go” with the approval of our Fiscal Year 2019 budget last week.

Thirteen lines will soon have will have more frequent buses or will run for more hours. We’ll also be bringing back 24-hour service to two lines, the first time we’ve offered all-night service since 1986! Most of these improvements will roll out this September with the remainder coming in March 2019.

Here’s the increased bus service you’ll soon see:

  • Lines 61, 64, 66 and 68 — all which serve OHSU and Marquam Hill — will have expanded hours of operation.
  • Line 81-Kane Rd/257th will have more than 20 additional weekday buses
  • Line 24-Fremont will be extended across the the Fremont Bridge
  • A new all-night bus line will go to Portland International Airport
  • Line 4-Division/Fessenden — one of our longest and most popular routes — will be split into two lines to help keep buses on time
  • Line 20-Burnside/Stark and Line 57-TV Hwy/Forest Grove will run 24 hours a day
  • Line 73-122nd Ave will have increased weekday service with buses arriving every 15 minutes most of the day
  • Line 96-Tualatin/I-5 will have more service with 25 new mid-day buses between Tualatin and Portland.

We’re also moving forward with important safety and security upgrades, a low-income fare, buying new buses (including five new battery-electric buses) and continued work on the Division Transit and Southwest Corridor projects.

Read more about what our Fiscal Year 2019 budget includes.

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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Recap: Providence Park MAX Track Work

It may have only lasted six days, but we got a lot done.

The MAX track work last week outside of Providence Park allowed us to rebuild an aging section of tracks that was causing reliability issues. Here’s what we did:

There were several improvements we wanted to make going into this project.

The asphalt around the tracks had broken down, which made MAX trains sway as they traveled through the area. It was uncomfortable for you and it caused unnecessary wear and tear on our trains.

Technology has improved since this section of track was built in the early 1990s, so we ripped out the rails and the materials supporting them and replaced them with materials that will be more durable, reliable and longer-lasting. When replacing the rails, we secured them with a new grout that should keep the rails in place better —  preventing that swaying — while also proving to be more durable than asphalt.

Finally, we replaced the old switches and improved the drainage underneath them. This should also increase reliability and lessen maintenance needs.

We were able to accomplish other necessary work at the same time. We moved the poles that hold the overhead wires, which should minimize future disruptions. 

There is still a bit more work to do: You’ll notice some gaps in the pavement near the tracks that still need grout. It’s safe for trains to pass through but the street will remain closed for the rest of this week.

This necessary work wouldn’t have been possible without your patience. We can’t thank you enough!

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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MAX is Back at Providence Park. Thank You for Your Patience!

And that’s a wrap! We’ve finished our Providence Park MAX track work and trains are running normally again.

We want to thank you for your patience during this work. We understand how inconvenient these disruptions can be. We’re commuters ourselves, after all.

New rails outside Providence Park.

This six-day disruption allowed us to replace the rails and outdated switches near Providence Park. The next time you ride MAX past the stadium, we hope you notice the smoother ride. (Or at least that you don’t notice any bumps.) This necessary work should improve MAX reliability, as well.

We’ll share a video overview of the project next week, but until then: Thank you!

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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Commemorating May 26th, 2017

Nearly a year ago, our community was left reeling in the wake of the tragic attack on a MAX train near Hollywood Transit Center. What transpired on May 26, 2017, remains in our memories — as does the overwhelming community response of healing and love.

If you’ve traveled through the Hollywood Transit Center in recent weeks, you’ve no doubt noticed the station’s renewal. A mural has transformed the formerly gray walls into a vibrant tribute to the selfless individual acts aboard the train and our community’s response.

On the 1-year anniversary, there will be a gathering at the Hollywood Transit Center to dedicate the mural and commemorate those targeted and the incredible outpouring of love, support and unity that followed. We’ll be co-hosting this community event with the Hollywood Boosters and the Hollywood Neighborhood Association.

Here’s the schedule:

Saturday, May 26, 2018
3:30 p.m. – Gather at the Transit Center
4:00 p.m. – Dedication Program begins
4:30 p.m. – Open time for reflection and community healing

You can RSVP here.

Be aware: Because of the event, the bus stops at Hollywood Transit Center will temporarily be relocated nearby before and during the program. We expect the Transit Center to reopen to buses by about 5:30 p.m.. The MAX platforms will remain open and trains will serve the station.

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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Bus Driver by Day, World Champion by Night

That bus operator you thanked as you exited the bus this morning? They may have a whole other set of super powers you never knew about.

Take Tofer Sneed, a TriMet bus driver since 2014. This April, Tofer took home gold at the Men’s Roller Derby World Cup in Barcelona, Spain. Watch to see him in action and to learn how he balances training with work:

Driving for TriMet is a great platform for pursuing your passions. Bus operators make more than $60k/year after three years, receive generous paid time off and get great medical, dental and vision benefits, even while working part-time.

Want to know more? Visit trimet.org/driveforus.

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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Coming Soon to TriMet: Electric Buses

It’s no secret that public transit is good for the environment.

Consider:

Every day TriMet eliminates more than 200,000 car trips, and a TriMet rider’s per mile carbon footprint is 60 percent less than a car driver’s.

But that doesn’t mean we can’t do more. This Earth Day, we want to share our plans for a project that could be a major step towards making Portland an even more environmentally friendly place.

Soon, five battery-electric buses will run along Line 62 in Beaverton. These buses, which were paid for by a federal grant and funds from Portland General Electric, make up a real-world test of battery-electric bus technology that will helps us determine if we can roll out these zero emission, whisper-quiet buses across the TriMet system.

Want to know more about these buses, including the seriously cool technology powering them, our plans for the pilot program and when and where you can meet them in-person?

Visit our Electric Buses page.

 

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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New: Virtual Hop Card for Android Devices

Big news for Android users: The virtual Hop card is available now!

This new feature lets you pay with your phone while automatically earning day and month passes as you go. Plus the virtual card works for Honored Citizen and Youth fares, too.

And get this: the first 1,000 riders who download the app and add money to their virtual card will get a $3 credit from Google.

Update: The $3 credits have all been claimed. Thanks to everyone who has set up their virtual card!

Setting up the virtual card is easy. Just open the Hop Fastpass app on your Android phone, tap “Get Virtual Card Using Google Pay” on the home screen, and follow the instructions to sign in or create an account. Tap “Add Virtual Card” to add your Hop card to Google Pay, then select a card type and initial amount to load and buy your card. Tap “Save” and view your virtual card in Google Pay. You’re ready to go!

Watch our video to view the entire process:

Get the Hop Fastpass app for your Android device.

Tom Williams

Tom Williams

I'm TriMet's Web & Social Media Coordinator. I'm here to share our story, and to keep you up-to-date on how TriMet can help you navigate Portland. When I'm not working, I love to read, spend time outdoors, and visit tiki bars.

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