It’s great to have options — especially when it comes to transportation.
That’s why we designed Hop Fastpass, the new electronic fare system arriving in 2017, with flexibility in mind. Hop will work with a fare card, smartphone (using our app or services like Apple Pay, Android Pay and likely Samsung Pay) or your credit/debit card. Plus it can get you aboard TriMet, C-TRAN and Portland Streetcar. How’s that for choices?
How it will work
- Get Hop. We’re expanding our retail network by leaps and bounds, so you’ll be able to find Hop cards at 500 neighborhood markets, grocery stores, convenience stores and pharmacies — just look in the gift card rack.
- Load value. You can add funds to your Hop card anytime via the Hop website, smartphone app, transit ticket offices or at a participating retailer. Or just give us a call!
- Register your card (recommended). Sign up online or over the phone to get all the benefits of your Hop card and to make sure your balance is protected in case you lose your card. You can even have Hop auto-load funds when your balance is running low.
- Tap and go! Just touch your card to the Hop reader on board the bus/Streetcar or at the MAX/WES platform, and you’re on your way!
We think you’ll love Hop
If you’ve ever used e-fare systems on transit in other cities, like ORCA in Washington or the Clipper Card in the Bay Area, you probably know about the benefits of going contactless. Once you’ve registered your Hop card you’ll be able to manage your account and set up features like automatic reloading — a worry-free option that means your card won’t run out of fare.
Hop can also save you money (especially if you’re a frequent rider). Hop lets you pay your way toward a monthly pass, one ride at a time — if you commute more than 20 days that month (or fewer if you’re paying Youth or Honored Citizen fares), you’ll ride free until the next month, but you’ll never pay for rides you don’t use.
TriMet Tickets app users know about the luxury of going cash-free, which will continue with Hop. (No more searching for exact change or crumpled paper tickets!) We’ll still accept cash on buses, MAX platform ticket machines and the Portland Streetcar — remember, it’s all about options.
It’s for everyone
Regular riders might get the most out of Hop, but there’s something in it for everyone. Features like lost-card protection mean your balance is safe even if your card goes missing, and automatic reloading will even benefit infrequent riders when they don’t have to worry about a low balance. Riders without bank accounts can use Hop, too, and manage their fare card using cash at the 500 stores in our retail network.
Used to getting a pass through work or school? Hop cards will be available for employers and institutions, too.
By now you’ve probably started to think about how you’ll use Hop, and you’ve probably got some questions. Head over to myhopcard.com to learn more about how Hop will work and sign up for email updates (especially if you’re interested in being a beta tester).