10 years, 10 million rides on the Red Line

Rider boarding MAX train at Portland International Airport MAX StationSince 2001, millions of airline travelers, airport employees and visitors have taken TriMet’s MAX Red Line to and from Portland International Airport. The Red Line was the first train-to-plane connection on the West Coast, built through a unique public/private partnership.

Learn more about the history of the Red Line and hear what riders say about it

Bike & Ride facilities now open at Beaverton and Gresham Central TCs

Bikes parked inside a TriMet Bike & RideWe’ve opened two new Bike & Ride facilities at Beaverton and Gresham Central transit centers, where you can park your bike in a secure, enclosed building with keycard access. You pay just pennies per hour, with no monthly fee.

With all the growth in bicycling in the region, there are limited options for commuters to bring bikes onto buses and trains, especially during rush hour. Secure bike parking makes biking a more reliable and convenient way to connect to TriMet.

Learn more about TriMet’s Bike & Ride facilities

Taking TriMet to the Timbers?

Portland Timbers fans at gameHey, Timbers fans! We’re running extra service to get you there and back, but be prepared for crowded buses and trains. You can get there on MAX Light Rail and Bus Lines 15-Belmont/NW 23rd and 20-Burnside/Stark. If you’re parking downtown, you can also catch an express bus to JELD-WEN Field.

Learn more about service to JELD-WEN Field and what to expect before and after the game

Smart transit tools for your smartphone

TriMet's mobile websiteIf you use a smartphone (such as BlackBerry®, iPhone® or Android®), you can access TriMet tools and information quickly and easily at m.trimet.org.

Our mobile-friendly site loads fast and is easy to navigate, with the most popular rider tools from trimet.org, such as TransitTracker arrival times, Trip Planner, Service Alerts, route and system maps and more.

It’s easy: Point your mobile browser to m.trimet.org and bookmark it for quick and easy access.

Dave Whipple

I'm TriMet’s manager of marketing and rider communications. I oversee the agency's web and mobile initiatives and help build useful and usable online tools for riders. I also moonlight as a musician in my spare time.

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Why I Ride: Paul Wood and Frances Sexton

Why I Ride - Paul and Frances

For more than 30 years, rain or shine, Paul Wood and Frances Sexton took TriMet from Southeast Portland to their jobs at Alsco-American Linen Company in North Portland. Today, as active retirees, the brother and sister still count on the bus and MAX to get them where they want to go.

TriMet has truly been the lifeline to independence for the siblings, who both have developmental disabilities and have never held a driver’s license.

They worked a collective 60 years before retiring—Frances at the end of 2009 and Paul in August 2010. They say the only way they could have done so is by riding TriMet, nearly two hours each way.

For the first two decades or so, they caught the Line 17-Holgate toward downtown and transferred to Line 5-Interstate. After the MAX Yellow Line opened in 2004, they incorporated the train into their commutes.

“We love it. We take it to places and places and places!”

“Paul and Frances were the best workers you could find anywhere,” says Linda Klemsen, human resources manager for Alsco-American. “Their shifts started at 6:30 a.m., and they used TriMet to get here. If it was snowing or icy, no matter what, they always made it to work.”

They don’t seem to mind having had to to catch their bus at 4:40 a.m. for 30 years. “TriMet was always reliable, especially on winter days,” says Frances. “And I’ve made good friends with people on the bus.”

Some of these friends are TriMet operators, including Paul Johnson, a TriMet employee since 1994, who says the siblings are “among TriMet’s most loyal advocates and appreciative riders.”

Today, they still rely on TriMet. Paul takes Line 17 to the Downtown Chapel once a week to volunteer. They’ve also taken the bus or MAX to acting class, on trips to the zoo, to Portland Beavers games and Octoberfest at Oaks Park. Every Sunday, the two take the Line 12 to church on Sandy Boulevard.

“We love it,” says Paul. “We take it to places and places and places!”

Behind the scenes at the Rose Festival with Supervisor Ryan Hughes

Lead Field Operations Supervisor Ryan Hughes
Lead Field Operations Supervisor Ryan Hughes

When we think of Rose Festival, many think about colorful floats, marching bands and carnival rides. Ryan Hughes, lead supervisor for TriMet Field Operations, thinks about bus and MAX service for thousands of riders who take transit to festival events.

Before the first tuba is tuned, Ryan, one of four lead supervisors, works with Field Operations (the on-the-street operational arm of TriMet) to plan for and coordinate the events that will affect transit.

Planning for Rose Festival begins in January with TriMet operations staff determining where to allocate resources during the Starlight and Grand Floral parades, how to manage service when Portland’s bridges lift for fleet arrivals and how to best staff the emergency operations center set up for the parades.

During the events, Ryan is in contact with TriMet’s command center in Gresham, requesting resources such as trains for an area that needs capacity or dispatching any of TriMet’s 50 supervisors to locations where riders may need assistance.

“My job is to take care of the road and rail supervisors and provide them with the tools they need to do their jobs.”

He stays mobile during his shifts, lending support to his supervisors on the scene of an incident or helping make decisions at a moment’s notice. He also communicates regularly with Transit Police Division officers, TriMet’s contract security personnel and the agency’s customer service staff.

And for two action-packed weeks in June, Ryan’s big picture is Rose Festival and helping make sure all of TriMet’s preparations lead to smooth operations during Portland’s busiest time of year.